Terms and conditions of use and purchase.

Privacy policy.

Raven’s Eye is committed to your privacy. This privacy policy explains what information we may collect from you, how that information may be used, and how it will not be utilized. Other than for the reasons and purposes noted in this Privacy Policy, and absent your consent, Raven’s will not disperse, sell, exchange, or provide your personal information, whether private or public, to any other entity whatsoever.

Website use or product access as your consent to our Privacy Policy.

By using the Raven’s Eye website, or by accessing, downloading, or purchasing Raven’s Eye software and related products, you are providing your consent to our privacy policy.

Information collected.

Raven’s Eye collects the following information from you:
  • Information that you provide when you sign up for our services, or fill out a form on the Raven’s Eye website.
  • Site activity and log file information from your use of the site and our software.
  • Your IP (Internet Protocol) address, and general information about your device, operating system, browser type, and site activity.
  • Information provided to us from third-party website analytics services (e.g., Bing, Google Analytics, MailChimp) and payment processing services (e.g., Yabdab, Paypal, Visa, MasterCard, etc.).


For your privacy, Raven’s Eye does not collect cookies.

Use of collected information.

Raven’s Eye uses the information it collects for the following purposes:
  • To help protect your account.
  • To personalize your experience with Raven’s Eye.
  • To process communications or transactions instigated by you.
  • To facilitate your purchase of our software via third-party payment gateways (e.g., PayPal).
  • To understand and promote site traffic, usage, and trends related to the website and our software.
  • To improve or modify the functionality of our software and our website.
  • To notify you when your license nears its expiration date.
  • If you elect it, to send you periodic emails from Raven’s Eye about product updates, promotions, contests, company news, surveys, and other information of interest to our users.

Sharing collected information.

Raven’s Eye cares about your privacy. Raven’s Eye uses a number of strategies to protect your personal information. Unless legally compelled by a specific law enforcement agency for a specific purpose, we do not share your information or uploaded data with any other entity, nor do we monitor the contents of our user accounts, except for the following limited circumstances:
  • the third-party website analytics and payment processing purposes noted previously,
  • cases in which we believe you are violating the terms and conditions your user agreement, or
  • user-initiated requests.
Our third-party analytics and payment processing partners (Bing, Google Analytics, MailChimp, PayPal, and Yabdab) have privacy policies of their own. Though we’ve paired with our partners because of their reputation for privacy and data security, Raven’s Eye is not responsible for these partners’ use of data, or breaches to their security.

Access to your Raven’s Eye account.

Only those non-Raven’s Eye employees to whom you provide your username and password can access your account. At your request, Raven’s Eye support specialists may access your account to assist with technical issues.

Changes to our Privacy Policy.

Raven’s Eye reserves the right to make periodic changes to our privacy policy. If such changes are made, they will be posted on this page and an email will be sent to the address on file for your account. Continued use of the website or our software after changes to our policy have been made constitutes your acceptance of those changes.

Date of current Privacy Policy.

This Privacy Policy was last updated on July 20th, 2017.


If you have questions regarding the terms and conditions of our Raven’s Eye Privacy Policy, please contact us.

Software license agreement.

This is an agreement between Raven’s Eye (Licensor) and you, our Customer (Licensee), to utilize The Raven’s Eye Analysis Software (Software). If you purchase Licensor’s software on behalf of an organization, then Licensee means you and the agency, business, or organization, on whose behalf you have purchased our software.

By accessing, downloading, purchasing, or using the Software, Licensee agrees to this Software License Agreement.


Licensee understands and agrees that this is a limited, nonexclusive license. Raven’s Eye remains the sole owner of all rights, and interests in the Software. This Agreement and the licenses granted by it may not be assigned, sublicensed, or otherwise transferred by the Licensee without the prior written consent of Licensor. Licensee may not copy the Software, distribute the Software or modify the Software. Nor may Licensee access or attempt to access the source code of the software. The original Software and any copies of the Licensed Programs, made by Licensee, including translations, compilations, partial copies, modifications, updates, and derivative works are the sole and exclusive property of Licensor.

Licensee recognizes that Licensor regards the Licensed Software as its proprietary information and as confidential trade secrets of great value. Licensee agrees not to provide or to otherwise make available in any form the Licensed Software, or any portion thereof, to any person other than those authorized by the terms of this Software License Agreement. Licensee further agrees to treat the Licensed Programs with at least the same degree of care with which Licensee treats its own confidential information and in no event with less care than is reasonably required to protect the confidentiality of the Licensed Software.

To better serve its customers diverse and unique needs Licensor issues several different licenses types, including, but not limited to the following:

Single User License: Licensor grants the single license customer a nonexclusive and nontransferable license to utilize the Software for a period of time agreed to by the parties where said agreement is hereby incorporated into this Software License Agreement by reference.

Multiple-User License: Licensor grants multi-user customers a nonexclusive and nontransferable license to utilize the Software for a period of time agreed to by the parties where said agreement is hereby incorporated into this Software License Agreement by reference.

Site License: Licensor grants all individuals formally employed by a single legal entity customer a nonexclusive and nontransferable license to utilize the Software for a period of time agreed to by the parties where said agreement is hereby incorporated into this Software License Agreement by reference.

Licensee agrees that, should it facilitate persons not authorized by the terms of this license agreement to utilize the Software, Licensee will compensate Licensor the value of an annual, commercial, single user license for each such unauthorized person. This person shall then be authorized to use the software and be provided a license agreement for the term of one year. Licensor may waive or alter the terms of this paragraph at its sole discretion and on a case-by-case basis. No voluntary alteration of the enforcement of this paragraph on the part of Licensor is intended by Licensor or Licensee to give rise to, or evidence, a course of dealing. At all times Licensor retains the sole right to enforce, or not enforce, this section of the contract.

Licensee grants Licensor the right to perform period audits of Licensee’s use of the Software at Licensor’s sole discretion. Licensee further agree to take all necessary steps required to facilitate the audit of Licensee by Licensor including providing names of all persons with access to account credentials and instructing individuals working for, or affiliated with Licensee, to disclose their use of the Software to Licensor. Should Licensee refuse to comply with these terms, Licensee agrees to the immediate, non-refundable termination of any and all Software Licenses issued by or from Licensor.

In no event will Raven’s Eye be responsible for any lost: profit, revenue, data, or for special, indirect, or punitive damages however caused.

The parties agree that this license agreement shall be valid and binding upon the parties without the Licensee’s or Licensor’s signatures. The parties further agree that this license agreement becomes effective upon the Licensee’s purchase or use of the Software and that this license agreement shall remain in effect for a period of not less than ten years following the last use of the Software by the Licensee.

Licensee assumes responsibility for complying with any local laws in Licensee’s jurisdiction, which might affect Licensee’s right to purchase, import, export, or use the Software. Licensee further agrees that it is its responsibility to comply with any regulations or registration procedures required by applicable law to make this license enforceable, including the payment of any expenses arising from such compliance.  If Licensee is located outside the United States of America, then by entering into this Agreement, Licensee confirms that this Agreement and all related documentation is and will be written in the English language.  The Software is not for sale in, nor may it be imported to, or otherwise used in, countries subject to applicable trade sanctions imposed by the United States of America, nor may it be used by anyone on the U.S. Department of Treasury's list of Specially Designated Nationals and Blocked Persons, or the U.S. Department of Commerce's Denied Person's List.

The parties agree that all disputes arising out of this Software License Agreement, and associated contracts, which incorporate this Software License Agreement, shall be settled by binding arbitration in Washington State of the United States of America. The parties further agree that the laws of Washington State shall govern this contract as well as any future interpretations of this contract, which may be necessary.

The parties further agree that the maximum amount for which Licensor may be liable to Licensee under this contract shall not exceed the remaining prorated refund value of Licensee’s license. The remaining prorated refund value of Licensee’s license shall be calculated as the remaining US Dollar value of the contract from the time a decision in arbitration is reached to the time the contract in dispute would have terminated by its terms.

The Licensee further agrees that the Software is the exclusive property of the Licensor. The licensee also agrees that any tampering with Raven’s Eye servers or Software, theft of Software (attempted or actual), unauthorized use of Software or reverse engineering of Software is grounds for immediate, non-refundable termination of service by Raven’s Eye. Should Licensee abuse the services provided by Licensor in the manner described above, in this paragraph, Licensor may, at its sole discretion bring legal proceedings in the forum and venue of its choice against Licensee up to and including requesting that formal state or federal charges be brought. Under the circumstances specifically enumerated in this paragraph the parties agree that Licensor is not limited to binding arbitration to seek redress against Licensee and may institute formal civil proceedings at Licensor’s sole discretion. The parties further agree that Licensee shall assume any and all court costs, which result.

This Agreement will be binding upon and will inure to the benefit of the parties hereto and their respective representatives, successors and assigns except as otherwise provided herein.

In the event any provision of this Agreement is determined to be invalid or unenforceable, the remainder of this Agreement shall remain in force as if such provision were not a part.

This Agreement sets forth the entire understanding between the parties with respect to the subject matter hereof, and merges and supersedes all prior agreements, discussions and understandings, express or implied, concerning such matters. This Agreement shall take precedence over any additional or conflicting terms, which may be contained in Licensee's purchase order or Licensor's order acknowledgment forms.


If you have questions regarding the terms and conditions of our Raven’s Eye Software License Agreement, please contact us.